• How long does order processing take?

    • Where do you ship?

    • How much does shipping cost?

    • How do I track my order?

    • Can I change or cancel my order?

    • What should I do if my package is missing or arrives damaged?

  • Please review your items, sizes, shipping address, and billing information before placing your order. Once an order begins processing at our fulfillment center, we cannot make changes or cancel it.

  • Eligible merchandise may be returned for a refund to the original payment method, store credit, or an exchange within 14 days of delivery.

    Items must be unworn, unused, in their original condition, and returned with their original packaging.

    Exchanges are available to U.S. customers only. If your requested replacement is out of stock, we will issue a refund instead.

    Items returned after 14 days and items marked Final Sale are not eligible for return.

  • Original shipping charges are nonrefundable.

    For U.S. returns, $8 will be deducted from your refund or store credit to cover return shipping. This deduction does not apply to approved exchanges using our prepaid return label.

    International customers may request a refund or store credit for eligible returns. International exchanges are not available. A flat-rate fee of [insert amount] applies when using our prepaid return label.

    We are not responsible for reimbursement or compensation for returned packages lost in transit. Please retain your shipping receipt and tracking information.

  • Item description

    The following items are not eligible for return:

    • Items marked Final Sale

    • Sale items

    • Preorder items

    • Special collaboration items

    • [Confirm any additional exclusions, such as hats, jewelry, socks, or undergarments.]

    Product-specific return restrictions will be noted on the product page.